Domain_6 Are You a Robot Blank Screen

The WordPress white screen trouble occurs when the site y’all are trying to visit appears as a blank, white page with no content. In this article, WordPress white screen of death, we volition see what causes it and how you can ready the mistake on your site.

To make it easier to resolve the error we will look at quick checks that help you identify the cause of the problem and look at the most mutual causes for which this error occurs. In the 2d part of the article, nosotros’ll look at the other possible causes and how to troubleshoot the problem from case to case.

Allow’s kickoff past seeing what the WordPress white screen error looks like.

What is the WordPress white screen of death.

The virtually common (and most feared) WordPress site fault is the white screen effect. This error causes the site not to exist accessible to either visitors or administrators themselves.

We were saying that it is i of the most feared errors, the reason is due to the fact that the white screen error occurs without carrying information that can assist united states better understand from what it was generated.

The WordPress white screen of death, is an error that can oftentimes be caused past a
problem with a plugin or theme.

In other cases, the reason for the error tin be a contempo WordPress
update, but these are just some of the main causes. We’ll go through all the possible causes in the following paragraphs and encounter how to fix it.

Beginning, permit’s sympathise what the error looks like so yous can easily recognize information technology. Every bit y’all may accept already guessed from the name, a blank screen is a situation where you lot attempt to access a page and find yourself faced with a bare screen, a blank page.

This fault is called the
white screen of expiry
or often abbreviated to WSoD.

In some cases the error may simply involve the front-terminate of the site, this means that it will only bear witness up when trying to access pages, but the back-stop (the WordPress dashboard) volition work ordinarily.

In other circumstances, the fault also prevents you from accessing the admin area of the site.

Continue in listen that in some cases, instead of displaying a completely blank folio, you may see a 500 error like this one you see beneath.

White Screen Error 500

How to ready the WordPress white screen of decease

Earlier we endeavour out the various solutions to ready the white screen effect on WordPress and get your site back up and running, here are some preliminary steps to take.

First, we recommend that you back up your site.

If you have a SupportHost programme such as
shared hosting,
WordPress hosting
or a dedicar plan such equally
defended server
VPS cloud hosting
y’all’ll be glad to know that we provide a
gratuitous backup
service keeping backups of the last 30 days.

In whatsoever instance, think that information technology is ever recommended to perform a
manual backup
before an important performance. To create a
backup with cPanel
you can follow our tutorial.

If y’all are using a
caching plugin, before continuing with the checks that will allow us to solve the white screen on WordPress make certain to disable it.

Quick checks to fix the WordPress white screen of death

Yous tin fix the WordPress white screen of death easily if you can trace the cause that generated it. To practise and then, we have prepared in this section a serial of quick checks that yous can perform to solve the trouble equally soon as possible and get your site back online.

Have you recently installed a new plugin or theme and are you getting a blank screen?

If the problem occurred right afterwards you installed a
new plugin
theme, the first matter y’all should do is endeavour disabling the component that is potentially causing the white screen fault.

Keep in mind that you lot should also attempt to deactivate the plugin in question if you have recently
changed the settings
of an already active plugin or modified the code of a plugin.

If it is a plugin deactivate it and then attempt to reload the site, if the error is stock-still, you have correctly identified the problematic plugin.

At this point cheque if the plugin is upwardly to date, if the problem all the same occurs you can try to contact the plugin developer. If you still tin can’t solve the problem, replace the plugin with some other one that has a similar role.

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In example you accept recently activated a theme you should deactivate it and actuate a
default theme
such equally 20 Twenty-One. Over again, if the blank screen error resolves after deactivating the theme, you tin can contact the developer or opt for a different theme that doesn’t conflict with your site.

If you don’t know how to disable a plugin or theme, or y’all tin’t access the WordPress dashboard, you lot’ll observe the methods explained in theDisable Plugins
Enable Default Theme
sections of this guide.

Take you merely updated WordPress and do you encounter a white screen?

If the white screen error appears right later performing an
automatic WordPress update, it may be that something went wrong.

Typically in cases where the WordPress update fails, a file remains in the root directory of the site which is non deleted. In this case, you just need to admission the site files and delete the

You can practise this with the
cPanel file manager
by following these uncomplicated steps:

  • login to
  • open up the folder of your WordPress installation
  • locate the .maintenance file, correct-click on it and and so click
Fix White Screen Delete Maintenance File

If you lot don’t meet the file, make sure the option to show hidden files is enabled. Click on

File Manager Settings

And so make certain that the
Show hidden files (dotfiles)
choice is checked.

Show Hidden Files Option Enabled

Y’all can as well access your site’due south files using an FTP customer such as
FileZilla. Just follow these steps:

  • connect to the server by inbound host, username, password and port
  • navigate through your site’s folders to the WordPress root directory
  • locate the .maintenance file and correct-click on it, and then click
    to delete the file.
Delete Maintenance File With Filezilla To Fix White Screen

In instance you tin’t solve the problem this way, it may be that the automated update has not been completed. In such cases, you can try to restart the update or go along with a manual update.

Resolving the blank screen error

The methods nosotros accept just seen come up to our help in case information technology is easy to trace the cause that may take generated the appearance of the white screen on your WordPress site. In some cases, however, the problem may occur without any recent event that may have triggered it.

So let’s go through the possible causes of the White Screen of Expiry one by ane and see what you can do to fix it.

Wipe the enshroud

If you are experiencing the WordPress white page error on your site, one of the first things to do is to clear your browser cache. In case the error is due to the cache you lot should normally be able to admission the backend of the site, i.eastward. the WordPress dashboard, while on the front end-end of the site only a bare page appears.

In this case, y’all should first endeavour to clear the browser cache. If you don’t know how to practise that, you can follow our guide where we explain how to
clear the cache
on major browsers.

If y’all are using a caching plugin such as
LiteSpeed Cache
W3 Total Cache, the second thing y’all should practise is clear the plugin’s cache.

For example, with W3 Total Cache we can articulate the cache by clicking on
in the top bar of the WordPress dashboard and then
Purge all caches.

W3 Total Cache Clear Cache For Fix White Screen

Activate debug mode

Another thing we tin do is to actuate WordPress debug style. This will give us a log of errors that will help us empathise whatever issues that are occurring on the site.

In order to actuate WordPress debug style, nosotros demand to access the files of our site. We tin do this using the file director of the control panel (for case cPanel) or with an FTP client like FileZilla.

The file we are interested in is wp-config.php, earlier editing the file I propose that you always create a backup copy.

Let’s open up the file wp-config.php and bank check if in that location is this line inside:

          define( 'WP_DEBUG', fake );

To activate the debug mode we but demand to change “false” with “truthful”, in this manner and save the changes to the file.

          define( 'WP_DEBUG', true);
Fix White Screen Wp Debug True

If the line is not present we only add it earlier:

          /* That's all, stop editing! Happy blogging. */

Later on activating the debug office, reload the habitation folio of the site. You should at present come across a blank page accompanied by mistake messages to assist you figure out what the problem is.

White Screen Check Errors In Debug Mode

In the instance above, the problem was due to a syntax error in the
file. In this instance, you tin edit the file to fix the mistake or restore the file from a backup.

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After you have managed to identify the problem disable debug way again.

Disable plugins

In about cases, the WordPress white screen problem can be due to a plugin. Among the most common cases, in that location can be an outdated plugin or an update that is not compatible with other elements of the site.

You can easily check if the problem is due to a
WordPress plugin, all yous need to do is deactivate all of them and reload your site’due south page to cheque if the white screen issue has been resolved.

If yous tin access the WordPress dashboard you can disable plugins directly from at that place, otherwise, let’due south meet how you can keep to disable them.

Disable plugins from the WordPress dashboard

Log in to your site’s dashboard and click on
from the left side card. Check the box as shown in this screenshot, to select all plugins.

Select All WordPress Plugins

From the
Group Actions
bill of fare, select
and click

Fix White Screen Deactivate WordPress Plugins
Tin can’t access the dashboard? Here’south how to disable plugins

If you lot can’t admission the backend of your WordPress site, the easiest way to disable all plugins is to rename the binder that contains them.

To exercise this you’ll need to access the files on your site, y’all can use the command panel provided by your hosting or connect via FTP with a client like FileZilla. If you are our client you lot can use the cPanel file managing director.

In any instance, the process you’ll accept to follow is similar, in this example let’s see how to do information technology with the cPanel file managing director.

After opening the file manager you will have to locate the plugins folder, usually, the path volition exist:


At present rename the folder with a different name such every bit “deactivated plugins” and relieve.

Fix White Screen Rename Plugins Folder

In this way, y’all will accept deactivated all plugins.

Find the problematic plugin

Now that yous have deactivated all plugins on your site yous tin can bank check if the WordPress white page mistake was due to a plugin incompatibility issue. If you can view your site correctly, then you demand to figure out which plugin is causing issues.

To practice that you lot will have to reactivate the plugins one past one and check from time to time if the error occurs over again or if it has been resolved. You can reactivate the plugins from the dashboard, every bit you lot come across shown in this screenshot below, or you can do information technology by accessing your site’southward files.

Fix White Screen Activate WordPress Plugin

In the second case, yous’ll accept to access the files on the server, through the file manager or with an FTP client like FileZilla. If yous had renamed the plugins folder, simply create a new folder named “plugins”.

You lot will then accept to move the plugins folders i by one into this one in order to reactivate them. And from time to time reload the site to come across if the problem reappears, when the error occurs over again you volition have found the plugin that is causing issues.

Fix White Screen Abilitate Plugins One At A Time

If you managed to place the plugin proceed in this way:

  • verify that the plugin is
    updated, if not update it and endeavour to see if the error is resolved
  • if updating did not solve the trouble,
    contact the plugin developers
  • if the previous methods did not work, you just have to
    replace the plugin
    with one that has a similar function.

On the other hand, if the mistake still appears, subsequently doing all the tests, you should try another solution.

Activate the default theme

Apart from plugins, another common cause of the white screen mistake of WordPress death is
WordPress themes. Again, you lot can hands check if the problem depends on the theme by activating one of the default ones.

Sometimes the WordPress white screen prevents us from accessing the site dashboard, so nosotros volition see how to switch to the default theme both from the dashboard and in case y’all can’t access information technology.

Changing theme from the WordPress dashboard

If you can log in to the back-end of the site to change the theme you only need to click on


from the side menu, equally you see in this screenshot.

White Screen WordPress Themes

From this section, you can see the theme currently active on the site and change the theme. In this instance, you’ll demand to activate one of the default themes such as Twenty Twenty-I or Twenty Twenty. Locate the theme and click the Activate button every bit seen here.

Activate Twentytwentyone WordPress Theme

Then all you take to do is cheque if your site is working once more. If it does then equally nosotros have seen with plugins y’all can effort this way:

  • check if the theme you were using needs to be updated
  • contact the programmer to ask for assistance
  • replace the theme with another i.
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How to change the theme if your dashboard is inaccessible

To switch to a default WordPress theme you lot just need to disable the current one, in this case, in fact, WordPress will directly use the terminal default theme.

To practise this, we demand to rename the folder that contains the themes, simply similar we saw for deactivating plugins.

Admission your site’southward files with the file manager or via FTP and locate the “themes” binder. The path is usually: /public_html/wp-content/themes

Rename the folder, for example to “themes-deactivated” and salvage.

White Screen Deactivate Themes With File Manager

If reloading the site should show a alert message like this indicating that no template was found, y’all must load 1 in the folder of themes.

To practice this, create a new binder called “themes” and move a default theme into information technology as you see in this example.

How Fix White Screen Move Themes Folder

If with the default theme your site works as information technology should, you are experiencing a problem with the theme you were using. In this case, endeavor contacting the developer for assistance or choose a unlike theme.

Bank check file and folder permissions

If file and folder permissions are not ready correctly on your site y’all may see
error 403,
fault 500

or WordPress white screen fault.

On WordPress the permissions should be set like this:

  • 644 or 640 for files
  • 755 or 750 for folders.

An exception to this is the wp-config.php file, which according to the
WordPress documentation
should be set to 440 or 400 for added security.

You can bank check file and folder permissions with FileZilla or via the cPanel file managing director, let’s see how to do it now.

Verify file and binder permissions with FileZilla

First log in to the server using the required data, afterwards the connection has been established you will see the files and folders in your account and for each one, y’all can run into what permissions are ready.

White Screen Check File Permissions

To change the permissions of a file or folder nosotros but need to correct-click on the element that interests u.s. and then click on
File Permissions.

Fix White Screen Filezilla File Permissions

In the tab that opens, nosotros tin alter the permissions then click on
to save the changes.

Fix White Screen Change File Permissions

Verify file and folder permissions with the file manager

From the cPanel file manager, y’all can see and alter the permissions of files and folders. In the
column, you will run into the electric current permissions.

If you desire to modify the permissions of a file or binder merely select the item and click on
equally shown in this screenshot.

File Manager File Permissions

And then you lot just need to change the permissions and click on
Change Permissions. In the case beneath we see how to change the permissions of the wp-config.php file.

Check Wp Config Permissions To Fix White Screen

Increase retentivity limit

In some cases, the problem of the white screen of WordPress death may exist due to the fact that one of the site processes is exceeding the PHP retentivity limit. In such cases, you lot are probable to see a bare page with an fault warning you lot that you are out of memory.

The error will usually read something like this:

fatal error: the allowed memory size of xxxxxxxx bytes exhausted

In this case, or if you are still experiencing the White Screen of Death error you can try to increase the PHP memory limit. To do this you can add this lawmaking to the wp-config.php file:

          ascertain('WP_MEMORY_LIMIT', '64M');

Alternatively, you tin increase the memory limit past adding this code to the .htaccess file:

          php_value memory_limit 64M

Resolve problems with excessively long pages or posts

Sometimes the WordPress white screen of death fault appears because of a very long post or page. In this case, yous tin try to solve it past setting a higher limit for backtrack and recursion.

You can add this code in the wp-config.php file:

          ini_set('pcre.recursion_limit',20000000); ini_set('pcre.backtrack_limit',10000000);


In this commodity, WordPress white screen of expiry, we take seen that the WordPress white screen fault tin can be caused in most cases by a problem with the theme or one of the plugins in utilize or a contempo update. However, the fault can too depend on other causes such equally file and folder permissions or PHP retentiveness limit.

Nosotros take gone through the different causes that tin can generate the blank screen trouble and seen how to fix it.

Have you ever seen this error on your site? Allow me know if you lot managed to ready information technology and what solution was effective in your situation.